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Lost a chargeback? Review eligible cases and request voluntary customer payment.
Lost a Shopify Payments chargeback on a delivered order? Review eligible cases and request voluntary customer payment when the item has not been returned. Start cases individually, in bulk or automatically for eligible new chargebacks. Track recovery progress and Shopify payment status in one place. Customers pay your store through Shopify checkout. You choose which cases to pursue. Recovery is not guaranteed.
- Review eligible lost chargebacks on delivered orders
- Prepare cases individually or in bulk; approve before starting
- Optionally start recovery automatically for eligible new cases
- Track recovery progress and Shopify payment status
- Receive customer payments directly through Shopify checkout
Languages
English, Arabic, Bulgarian, Czech, Danish, German, Greek, Spanish, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Slovak, Slovenian, Swedish, Thai, Turkish, Urdu, Vietnamese, Chinese (Simplified), and Chinese (Traditional)
Works with
- Shopify Admin
Categories
Estimate your monthly charges
Rounded up to the nearest dollar
20% Success Fee
Pricing
Choose the plan that best fits your business.
Recovery Partner
$0 / month
Plus usage charges
Features
- No monthly fee
- 20% on verified recovered payments
- No minimum chargeback amount
- Payments go directly to your store
- Individual and bulk cases
- Optional automatic recovery
- Automated payment reminders
- Manage recovery inside Shopify
Usage
Cost per unit
20% Success Fee
$1
All charges are billed in USD. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Easy to use
Support
App support provided by AITHOR.
Resources
Launched
August 11, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Orders, Shopify Payments
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Edit orders
All order history, draft orders
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View Shopify Payments
Shopify Payments disputes
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