K
iOS product
Added September 29, 2023
KnowledgeBase – a knowledge base tool for improving customer support and customer self service
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iOS product
Added September 29, 2023
About the product
KnowledgeBase turbocharges your customer support efforts from every angle. It equips you with a user-friendly help center, article management, a feature-rich text editor, comprehensive analytics, seamless integrations, and much more. It offers everything necessary to streamline the organization of your company knowledge and improve the workflow of your team. Simultaneously, it allows your customers to effortlessly locate answers within a help center that's accessible around the clock. By reducing repetitive inquiries, your team gets more time to delve into complex issues and offer exceptional customer support where it's most needed.
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For product owners
Promote KnowledgeBase
Every listing gets one post to our X and Threads followers. It is seen once, then the traffic stops. Promotion keeps KnowledgeBase in front of people instead.
- Back in the X and Threads rotation: KnowledgeBase gets posted again instead of once.
- A promoted slot on the AppRater homepage, carrying a Promoted badge.
- A direct link to KnowledgeBase from a DR45 site (Ahrefs Domain Rating), with no redirect in between.
- A labelled spot in the weekly email to AppRater subscribers, one promoted app per issue.
- Stays on the first screen however old the listing is, while new submissions push everything else down.
For ownersOwn KnowledgeBase? You can add a deal, post a role or put the badge on your own site.