B
iOS product
Added February 19, 2019
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About the product
BugPlug is a super-simple user feedback and bug submission capture tool. The widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running. When a user visits your site, they'll be able to submit feedback with our tool. We prompt them to define it as an improvement, or an actual bug. Our tool takes a screenshot of what they're seeing, allows them to draw in appropriate annotation to help define the issue, and we capture text from the user defining the problem. Once this process is complete, the information is submitted to an auto-generated Trello board that we create for you. This board contains a workflow appropriate for improving products, and provides a transparent development schedule to your users.
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For product owners
Promote BugPlug
Every listing gets one post to our X and Threads followers. It is seen once, then the traffic stops. Promotion keeps BugPlug in front of people instead.
- Back in the X and Threads rotation. BugPlug gets posted again instead of once.
- A promoted slot on the AppRater homepage, carrying a Promoted badge.
- A labelled spot in the weekly email to AppRater subscribers, one promoted app per issue.
- Stays on the first screen however old the listing is, while new submissions push everything else down.
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