H
Web product
Added September 24, 2026
About the product
HelloCounsel is an AI voice agent built specifically for personal injury, workers' compensation, and mass tort law firms. Rather than functioning as a generic answering service, it resolves the entire PI call lifecycle: front-desk reception, new client intake, records requests, case-opening status calls, and client treatment/status updates.
Every call -- inbound or outbound -- is answered by the AI agent and written back into the firm's case management system (Filevine, Litify, Clio, Smart Advocate, MyCase, or CasePeer) as a structured note in real time, using native API integrations rather than manual data entry or third-party automation tools like Zapier. This gives firms full documentation and operational visibility on every call, at a fraction of the cost of traditional human answering services.
HelloCounsel is best suited for mid-market PI, comp, and mass-tort firms (roughly 10-200 employees) that already run a production CMS and have dedicated case management staff -- it is not intended as a general-purpose legal tool or for solo practitioners without a CMS in place.
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