2 products
Call Center apps
Everything the AppRater community filed under Call Center, newest first. AppRater reviews every listing before it appears.
Waanee.ai
iOS · 2 recommendations
Waanee.ai - Deliver Growth-Driven Customer Experiences, and Boost Business Outcomes with AI-Pow
Waanee.ai is a dedicated startup focused on developing an AI aggregator platform for building customer experience utilities. The platform enables seamless transitions between various Generative AI and speech models, empowering contact centers with debt-free solutions. It offers an array of features, including an AI-powered Interactive Voice Response (IVR), CRM integration, and a comprehensive suite of Dialer software. This cutting-edge solution harnesses the power of artificial intelligence and natural language processing technologies to elevate customer service and automate call interactions. By utilizing Waanee.ai, contact centers can automate tasks such as audits, coaching, and providing assistance to agents. The remarkable virtual agents developed by Waanee.ai possess the ability to engage with customers in a manner akin to humans, effectively understanding emotions and sentiments during conversations. Implementing Waanee.ai's complete CX suite, which encompasses Dialer, IVR, and CRM functionalities, enables businesses to optimize their call center operations. This, in turn, leads to improved customer satisfaction and cost reductions associated with manual call handling.
VereQuest
iOS
VereQuest - Helping companies keep the promises they make
VereQuest's VQ Online is a powerful quality assurance software tool designed for contact centers. It offers comprehensive features and real-time reporting to assess agent performance, monitor customer interactions, and enhance service quality. With its user-friendly interface and robust analytics, VQ Online optimizes contact center operations and drives customer satisfaction. Unlimited users, unlimited evaluations, and unlimited agents for just $2500 USD/month