7 products
Customer experience apps
Everything the AppRater community filed under customer experience, newest first. AppRater reviews every listing before it appears.
Plantt
iOS · 32 recommendations
Plantt - Take your automation into the next level, with a tailor-made experience
Plantt helps companies bring their Customer Experience and Customer Service into the 21st century. The platform discovers bottlenecks, find repetitive conversations, understand their nurture, and identify where automation is needed. Once mapped out, Plantt does all of the "heavy-lifting," building a conversational design that will help solve issues. It provides a tailor-made experience that fits the unique brand and customer needs. Plantt keeps working in the background, knowing when new problems and bottlenecks arise and offer new automation and solutions.
Permut
iOS · 15 recommendations
Permut - AI Agents for customer listening and feedback collection
Permut is the complete platform to build AI agents that engage customers, collect feedback, and drive growth — across WhatsApp, SMS, Web and more. Boost retention, prevent poor experiences, and unlock real-time insights at scale.
Alpaca
iOS · 22 recommendations
Alpaca
Get screenshots from your customers and understand problems immediately. In-app support makes it easy for your customers to find you. Solve problems by sharing screenshots and skip playing email ping-pong. Easy annotation with virtual pens and sticky notes make it fun for your customers to get in touch. Your customers are already there - start a conversation.
UXPressia
iOS · 21 recommendations
UXPressia - a user experience platform that allows you to create customer journey maps
UXPressia is an all-in-one cloud solution for understanding customer, user and buyer experience, engaging teams, and driving successful digital transformation. Visualize your customer journeys, create personas and impact maps, analyze touchpoints in multi-channel interactions, and invite teammates to collaborate with you in real-time. Export designer-quality maps and personas and present them right from your browser online.
Sentiment Scanner
Android
Sentiment Scanner - Extract insights and engage with ChatGPT from Google Play
Sentiment Scanner is your ultimate customer experience tool for leveraging Google Play app reviews to be data driven : 1. Hassle-free Integration: With Sentiment Scanner, integration is as simple as typing your app name into our system. 2. Intelligent Text Analysis: Our platform expertly categorizes user feedback into 'Good', 'Bad', and 'To Fix', streamlining the review process. 3. Scheduled Reports: Stay on top of your game with automated, comprehensive reports delivered to your inbox weekly. 4. Tailored Reports: Have specific questions? Generate custom reports based on your unique inquiries, such as 'What do users think about the UI?'. 5. In-depth Analytics: We provide detailed app statistics for a thorough analysis, enabling you to dig deeper and uncover meaningful insights. 6. NPS Metrics: Keep an eye on your Net Promoter Score with Sentiment Scanner and stay informed about customer satisfaction and loyalty.
Ocular Solution
iOS · 27 recommendations
Ocular Solution - Human Live VideoChat for customer experience
Ocular considerably increases conversion and efficiency in companies by reducing the time and effort they need to put in sales and consultative advice on products and services, in addition to lowering the % of abandoned carts in e-commerce.
SurveySensum
iOS · 23 recommendations
SurveySensum
AI-enabled survey platform. We help brands to collect real-time customer feedback and convert data into storytelling for a greater impact on businesses.