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Omnichannel customer support apps

Everything the AppRater community filed under omnichannel customer support, newest first. AppRater reviews every listing before it appears.

C

Chatwik

Android

Chatwik

Chatwik is useful because it brings customer conversations from WhatsApp, Instagram, Messenger, TikTok, Email, Telegram, LINE, Tiktok and website chat into one workspace. Teams can collaborate, access customer context, use AI to respond faster, and track support performance without constantly switching between apps.

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