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Web product
Added January 8, 2026
About the product
CoSupport AI is AI software for customer support teams. The AI trains on your resolved tickets and knowledge base and answers inside the helpdesk you already use, such as Zendesk, Freshdesk or Zoho Desk.
CoSupport AI Agent answers customers across chat, email and voice and resolves repetitive L1 tickets end to end, deflecting up to 90% of them. Teams typically reach 60-70% AI resolution in the first 60 days; the average across clients was 74% on 1.x, and version 2.0 reaches up to 85%.
CoSupport AI Assistant drafts replies and summarizes threads for human agents. Both products detect the customer's language and reply in 120+ languages.
Answers run on a USPTO-patented anti-hallucination architecture (US11823031B1) with 99% response accuracy, and every reply comes with a decision log. Pricing is $0.50 per AI resolution, unresolved tickets are free, and the first 1,000 AI responses are free. ISO 27001 certified, GDPR and CCPA compliant.
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