28 products
Customer support apps
Everything the AppRater community filed under customer support, newest first. AppRater reviews every listing before it appears.
OnDial
Web
OnDial
OnDial is useful for businesses that handle frequent phone conversations and want to automate repetitive call workflows. It can qualify leads, answer customer inquiries, schedule appointments, conduct follow-ups, collect information, send reminders, and escalate conversations to human representatives when needed. This helps teams manage routine calls more consistently while keeping human support available for complex interactions.
Fetchply
Web
Fetchply
Fetchply lets you build AI customer support agents trained only on content you approve: your website, files, and Q&A. Publish the agent as a chat widget or connect it to WhatsApp, Instagram, Slack, Discord, Shopify, and WooCommerce. It answers customers instantly, hands off to a human via a shared inbox when needed, captures leads, and can fetch live data (like order status) through Functions. Free plan available.
Swiftsell AI
iOS · 10 recommendations
Swiftsell AI - Voice and WhatsApp AI Agents for Services Businesses
Swiftsell AI is an enterprise AI agent platform that enables businesses to automate customer engagement through WhatsApp AI Agents, Voice AI Agents and omnichannel conversational AI. Companies can deploy AI agents to answer customer questions, qualify leads, schedule appointments, capture information and execute business workflows using integrations with CRMs and internal systems. The platform includes a no-code automation builder, AI knowledge base, API integrations and real-time analytics, making it easy to build intelligent customer journeys without engineering effort. Swiftsell AI supports businesses in healthcare, financial services, education and other customer-centric industries looking to scale customer acquisition and support. Whether you need an AI sales agent, AI customer support agent or voice assistant, Swiftsell AI helps businesses deliver faster responses, improve customer satisfaction and increase conversions while reducing operational costs.
Free WhatsApp Chat Button Generator
iOS
Free WhatsApp Chat Button Generator - WhatsApp Widget
Free WhatsApp Chat Button, WhatsApp Chat Widget, WhatsApp Widget, WhatsApp Button What is a WhatsApp chat button WhatsApp chat button is a clickable element on your website that allows visitors to instantly start a WhatsApp chat with you. Usually, it appears as a small floating button on the corner of your web pages with the WhatsApp logo. Having a chat button or chat widget allows you to also enable a live chat experience with your website visitors and customers. Why Need WhatsApp Chat Widget Better Customer Support Put the WhatsApp chat button on your website and offer real-time assistance to your website visitors. This can the best customer service and increase your customers satisfaction. Instant Communication WhatsApp chat button enables visitors to connect with you directly on the website they visit, increasing the likelihood of interaction. Increased Conversions A strategically placed WhatsApp chat button can help guide potential customers through the sales funnel, improving conversion rates and addressing their queries promptly. Cost Effective WhatsApp chat button generator is 100% free to use, you just create it with few clicks, and put it on your website. How to Add WhatsApp Chat Button to Website 1. Choose the details of WhatsApp chat button, and customize its appearance with your desired color, text, and shape. 2. Click on the "Generate" and get your WhatsApp chat button. 3. Copy the code and add into your website. Advantages of Creating WhatsApp Chat Widget Proactive Engagement: Having a WhatsApp chat widget on your website can automatically open, prompting visitors to initiate conversations and increasing the chances of interaction. Customizable Appearance: With WhatsApp chat widget generator, you can tailor the widget's design to match your website's aesthetics, creating a cohesive user experience. Pre-filled Messages: You can set a default welcome messages with frequently asked questions, making it easier for your customers to start a conversation. FAQ of WhatsApp chat widget Is a WhatsApp chat button free to use? Yes! WhatsApp chat button generator is totally free of cost. Can I customize the WhatsApp chat button? Absolutely, WhatsApp chat button generator allows you to customize the appearance of chat button with different color, shape, and text. Can I customize the welcome message for my WhatsApp chat widget? Yes, feel free to define the welcome message with WhatsApp chat widget. Is WhatsApp chat button generator safe to use? WhatsApp chat button generator simply create codes and don't store your phone number or other data.
Beheard Labs
iOS · 20 recommendations
Beheard Labs - AI-Powered Customer Insight Platform
BeHeard drives measurable business outcomes by making research continuous, automated, and conversational. Traditional research processes, including audience segmentation, survey programming, analysis, and reporting, are slow, resource-intensive, and often disconnected from business impact. BeHeard makes this easy by using AI that learns from your business and helps you reach people across the channels they already use. With Research Automation, your team can quickly find the right audience, run campaigns, and see results without all the manual work. The Voice of Customer Agent goes beyond basic surveys, holding real conversations with customers that uncover deeper insights. These insights directly support Brand & Reputation Management, helping you encourage more positive reviews when customers are happy and catch negative feedback before it spreads. BeHeard also creates Deep Customer Profiles, pulling together all your customer feedback into one clear view. It even suggests the best next step to take with each customer, so your team knows how to act right away. The results speak for themselves: quicker insights, sharper messaging, higher win rates, and deeper customer loyalty. By connecting real customer feedback to product development, marketing, and customer success, BeHeard equips your team with the clarity and confidence needed to drive sustainable growth.
Pulsed
iOS
Pulsed - A free online polling or survey app for verified adult users
Pulsed is a mobile app with an online platform that allows verified adults to continuously express their opinions in real time polls on any subject of interest, fostering inclusive communities by enabling users to view poll results segmented by age, gender and location with a unique focus on facial recognition to eliminate bots. Users can post a poll to the Pulsed feed where peers can engage with their votes and comments to express their opinion. Users find Pulsed to be a source of truth and a hub for people to express their views on a wide variety of topics.
VirtualReception.AI
iOS
VirtualReception.AI - Your AI Answering Service. Never Miss a Call.
Welcome to VirtualReception.AI – Your Ultimate Virtual Receptionist Solution VirtualReception.AI is a cutting-edge virtual receptionist service designed to streamline your appointment booking process and enhance customer satisfaction. Whether you're a small business owner, a healthcare provider, or a service-based professional, our advanced AI-powered receptionist is here to handle your scheduling needs with precision and efficiency. Why Choose VirtualReception.AI? At VirtualReception.AI, we understand the importance of first impressions. Our virtual receptionist provides a professional and seamless booking experience, ensuring your clients feel valued and attended to from the moment they interact with your business. With our reliable and efficient service, you can focus on delivering exceptional service while we handle your scheduling needs. Transform your appointment booking process with VirtualReception.AI and experience the future of automated reception services today.
Rosie
iOS
Rosie - AI Phone Answering Service
Rosie is an AI Phone Answering Service for Small and Medium Businesses. With Rosie, businesses can make sure they never miss another call from a potential customer, as well as take great care of existing customers. The AI will answer the phone 24/7/365, provide callers with accurate information, take effective messages for the business, and even set appointments directly on your calendar. If you're tired of seeing missed calls, prospective customers hanging up on voicemail, and not being able to answer the phone while on the job or when the office is closed, Rosie is the answer. It's simple to set up in minutes, forward calls to your new Rosie number when you can't answer the phone, and then manage calls in your Rosie admin. Key Features include: - Always available: Rosie is always on. 24/7/365. Perfect for when you’re busy or after hours when no one is available. - 10x better than voicemail: Make the most of every opportunity. Never send a new customer to voicemail. - Effective message taking: Define the key information you need from callers, and Rosie will collect it all and send your way to qualify the call. - Appointment setting: Have Rosie book appointments directly on your calendar or CRM, based on your current availability. Rosie is perfect for home service businesses, local businesses, or any businesses that have new leads calling them on the phone.
Vidocu
iOS · 18 recommendations
Vidocu - Turn screen recordings into professional videos and documentation
Vidocu is an AI-powered platform that turns screen recordings into professional videos and documentation. Instead of manually creating subtitles, voiceovers, screenshots, and help articles, teams upload a video and let Vidocu do the rest automatically. Vidocu analyzes the recording, generates accurate subtitles and voiceovers, captures relevant screenshots, and produces structured, SEO-optimized documentation. The result is ready-to-publish content for help centers, knowledge bases, onboarding guides, and product education. Built for fast-moving startups and SaaS teams, Vidocu helps scale documentation and video content without increasing workload - turning every screen recording into polished, reusable assets.
CoSupport AI
iOS
CoSupport AI
CoSupport AI is a patented, all-in-one AI-powered platform built to automate customer support at scale while preserving accuracy, brand voice, and personalization. Founded in 2020, the platform was created to solve one of the biggest challenges modern businesses face: handling large volumes of customer interactions without increasing operational costs or support team size. CoSupport AI combines three core solutions into a single ecosystem. The AI Agent autonomously resolves customer inquiries end-to-end, accurately understanding context and intent across multiple channels. The AI Assistant supports human agents by providing real-time, business-specific response suggestions, significantly reducing handling time and improving consistency. AI Business Intelligence transforms customer conversations into actionable insights, revealing trends, inefficiencies, and revenue opportunities. At the core of CoSupport AI is a proprietary, patented message generation architecture designed specifically for customer support use cases. Unlike generic LLM-based tools, this architecture delivers faster response times, higher accuracy, and predictable costs while minimizing hallucinations. The system continuously learns from verified company data, historical conversations, documentation, and tone-of-voice rules. CoSupport AI integrates seamlessly with popular platforms such as Zendesk, Freshdesk, Intercom, Shopify, and other help desk, CRM, and eCommerce systems. It supports over 40 languages and operates 24/7 across all time zones. The platform is built with enterprise-grade security and compliance standards, making it suitable for mid-market and enterprise companies. Designed for SaaS, eCommerce, fintech, logistics, healthcare, and high-volume support environments, CoSupport AI enables businesses to automate customer service confidently, improve response quality, and gain deep visibility into customer needs — all with transparent and predictable pricing.
Hubber
iOS · 25 recommendations
Hubber - Live chat for small to medium businesses
Hubber is a free live chat for online businesses designed to increase sales and improve customer support. By using Hubber, you can connect your agents and prospects to attract, engage and convert them. There is a freemium version of Hubber available for any business of any size. You can try other options for 14 days for free too.
Cheerlink
iOS · 16 recommendations
Cheerlink - Solve up to 90% of customer issues automatically, without human intervention.
Cheerlink is an AI-powered solution designed to streamline and enhance customer support. By proactively engaging visitors and providing instant responses to inquiries, it centralizes interactions into one AI-powered inbox for more efficient issue resolution and communication. The platform leverages AI to summarize conversations and suggest replies, reducing response times and boosting team productivity. Its customizable interface allows businesses to maintain consistent branding, while multilingual support enables them to serve audiences worldwide. Built with a user-friendly setup that requires no coding expertise, Cheerlink is also mobile-friendly, making it accessible anytime, anywhere. Users commend its ease of customization, ability to handle multiple languages, and sophisticated conversational AI features that foster stronger customer relationships.
Vidbix
iOS · 10 recommendations
Vidbix - Customer screen-recordings to solve issues faster
Vidbix enables your customers to explain their issues by recording their screen+voice without the need to install anything on their side. It’s easier to explain for your customers and provides all the context to your agents to solve issues faster and personally. Vidbix is fully integrated into Intercom and Zendesk (more coming soon) or can be used stand-alone.
Auralis AI
iOS · 8 recommendations
Auralis AI - Customer Experience Automation
Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving customer needs, ensuring personalized and efficient support. This makes Auralis AI a valuable solution for businesses seeking scalable, intelligent customer interaction automation.
VoxMail
iOS · 4 recommendations
VoxMail - The voice-first customer contact tool
VoxMail amplifies your customer's voice and aims to make your business as contactable as possible, in the least disruptive manner possible. No more missing out on leads or important customer queries and less time spent answering phones and dealing with live chat queries. Our tool can be easily embedded into your website, allowing your customers to quickly leave you a voice message or typed message in any language. This message will be transcribed, translated if different to your business language, and also summarised if quite a long message. This will all get wrapped up and sent to your business inbox, with the audio file attached. You simply click reply to your email whenever suits you best.
My AI Front Desk
iOS · 37 recommendations
My AI Front Desk - AI Phone Receptionist for Small Businesses
My AI Front Desk is a virtual receptionist software that automates scheduling and Q&A over the phone. It talks like a human. Customers can text it, call it, and ask it complex questions. It can schedule appointments and answer inquiries after-hours. It also offers various forwarding options for call centers and integrations with CRM tools for lead generation.
Alpaca
iOS · 22 recommendations
Alpaca
Get screenshots from your customers and understand problems immediately. In-app support makes it easy for your customers to find you. Solve problems by sharing screenshots and skip playing email ping-pong. Easy annotation with virtual pens and sticky notes make it fun for your customers to get in touch. Your customers are already there - start a conversation.
Teleform
iOS · 29 recommendations
Teleform - Visual Chatbot Builder for Telegram
Teleform is a no-code platform that empowers users to easily create, customize, and deploy engaging Telegram bots, streamlining digital communication with visual chatbot builder tools that eliminate the complexity of coding. Teleform offers an intuitive interface that simplifies the chatbot creation process from start to finish.
DearAI
iOS
DearAI - ChatGPT for Your Customers
DearAI is an AI solution to automate inbound customer interactions for B2B startups and SMBs. DearAI automates and integrates inbound sales, customer support, and customer insights collection. Unlike other solutions, our aim is to help B2B startups and SMBs grow: 1. Our solution collects customer insights data for business. With the data, business owners can understand more about customers and market. 2. We focus on human and chatbot collaboration.
Connext
iOS
Connext - The new way to outsource
We help companies build custom, dedicated support teams based on their exact needs. We handle the recruiting, HR, IT, facilities and provide co-management and consulting support along the way. Connext was originally established in 2014 to address specific pain points we experienced in the traditional outsourcing model. The company has grown from a local business services provider to a booming global enterprise with a growth rate exceeding 80%. Since 2019, we have doubled our growth and now support middle-market companies across the United States and Europe.
ChatNode
iOS
ChatNode - Train AI ChatBots on your own data.
ChatNode lets you train AI ChatBots on your own data. You can use multiple data sources like text, PDF or URLs. Chatbots can be embedded on your website or used internally You can try it for free, so enjoy :)
Simple Phones
iOS · 20 recommendations
Simple Phones - AI Phone Agent For Your Business
Forward your missed calls, or get a new number, and Simple Phones will answer it using AI. You'll get a phone agent created for your business for free. You just pay 19¢/min for any incoming calls, and you decide how much to pre-load your account with.
ThriveDesk
iOS · 33 recommendations
ThriveDesk
ThriveDesk is a simple, affordable help desk software for exemplary customer service, for a WordPress theme or plugin business, or a Bootstrap-based SAAS startup. ThriveDesk is the ideal solution to consider over Zendesk or Zendesk alternatives. Its built-in functionalities like shared inbox, CRM, Live chat, Reporting, Knowledge base, Email Signature Generator, and a lot more other integrations help you to track conversations and improve responsiveness smoothly.
Callbell Chat Widget
iOS · 34 recommendations
Callbell Chat Widget - Chat with visitors using messaging apps
Callbell chat widget allows website visitors to choose between popular Messaging Apps like WhatsApp, Facebook Messenger (Customer Chat plugin), Instagram Direct and Telegram to chat with your business (+ users analytics). It is free and easy to install.