33 products
Customer service apps
Everything the AppRater community filed under customer service, newest first. AppRater reviews every listing before it appears.
Soon
iOS · 18 recommendations
Soon - Employee scheduling for modern teams
Soon helps fast-growing companies scale their operations. Our solution structures all aspects of employee scheduling. It improves internal communication and workforce management. Our software is mostly used by customer service teams at scale-ups. We design Soon for ease of use, flexibility and fun - so our end users become happy employees :).
LiveAgent
iOS · 33 recommendations
LiveAgent - seamlessly combine all communication channels in one platform
LiveAgent helps businesses improve customer interactions across email, live chat, phone & social networks. Companies like BMW, Huawei, O2 or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. LiveAgent's biggest advantage is the ability to seamlessly combine all communication channels in one platform. Equip your team with LiveAgent's state of the art features and watch your customer satisfaction rates skyrocket. And remember, great customer service starts with better help desk software.
Smarter Contact
iOS · 24 recommendations
Smarter Contact - An omni-channel messenger platform
Smarter Contact is an innovative SMS marketing tool and omnichannel messenger platform that helps reach, connect, and convert leads more effectively and efficiently. Build personal connections with customers even while scaling your communication efforts and channels with a CRM, bulk texting, pre-scheduling, message templates, and advanced data. The skip tracing tool provides a way to look up the phone number of any person with a near-perfect accuracy rate.
Palar Support
iOS · 37 recommendations
Palar Support - On-demand technical support
Our support engineers help your customers with tickets, emergencies, phone calls and chats 24/7. On-demand, transparent, pricing. Only pay for what you need.
Kikflo Live Chat
iOS · 50 recommendations
Kikflo Live Chat
Kikflo Live Chat connects small businesses to website visitors in real time. People expect instant feedback and support. Give them what they want, and they'll give you what you need - their loyalty. Kikflo combines cutting edge technology with a sleek, intuitive interface that is quick and easy to install on your site. Full chat customization is at your fingertips as well as a library of chat icons. Automated messages can be adjusted to your businesses needs. Get started for FREE.
Virtually Sourced
iOS · 15 recommendations
Virtually Sourced - Together We Thrive
Welcome to your one stop shop for all things business. From restructuring to HR, accounting to process streamlining, we aim to be the only solution you need to solve whatever is ailing you. Our team is a highly passionate and dedicated group of Type A personalities eager to help you and your company succeed. You deserve that much.
Algomo
iOS · 28 recommendations
Algomo - Scale your customer service to all your markets
Hi all 👋 Did you know that 29% of businesses lose customers because they don’t offer multilingual support and that more than 90% of a website’s users prefer self-help tools over humans? Algomo.com is a zero-code customer service platform with an integrated multilingual chatbot that helps you expand internationally, reduce your customer service costs, and generates meaningful content recommendations for your website to optimize your SEO. Here is a 2-minute demo video of the technology. We are now accepting early sign-ups for our beta launch and we are also building a customer waitlist. You can sign up for our beta program by sending an email to [email protected] and in exchange you will get $1000 worth of credits to spend after our beta period is over, and of course free usage throughout that period. We will be limiting this offer to the first 100 accounts only. Looking forward to having you onboard and helping us shape our product!
Channels
iOS · 32 recommendations
Channels - Power up your customer service
Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps. This neither helps your business nor improves customer satisfaction. And that’s where Channels comes to the rescue. With Channels you can... Use customer data to end interview-like customer support phone calls Channels integrates with your favorite eCommerce platforms such as Shopify and Magento to collect customer data stored in them. Then, when your customers are calling, Channels shows you the most important customer details so you can get straight to the point. Set up IVR to always connect customers to the right agent Besides that, Channels lets you build an IVR-based helpline so your customers can get help whenever they need it. Plus, you can handle customer support phone calls from your PC, laptop and even your smartphone thanks to our Mobile App! Make your live chat even more versatile Also, Channels integrates with your LiveChat and lets you offer a way to call your company when the chat is not enough. After all, not everything can be resolved through text… On top of all of that, Channels comes packed with useful features that will help your business thrive and your customers happy! Some of them are: Call recordings - so you can always come back to an important conversation and lose no important detail International phone numbers - so you can make it easy for anyone to connect with you, no matter where they’re calling from Affordable call rates - so your customer service solution doesn’t hurt your wallet IVR - so your customers get straight to the right agent Toll-Free numbers - so it’s a no-brainer for any customer that would like to call you If you’d like to try out Channels, there was no better time to do so, as there’s a 7-day free trial. No credit card required, no limitations!
Interakt
iOS · 12 recommendations
Interakt - Simple Customer Engagement Platform
Interakt makes customer engagement easy. Engage and convert all your online site visitors into loyal customers via emails, notification, LiveChat, helpdesk and more.