7 products
Help desk apps
Everything the AppRater community filed under help desk, newest first. AppRater reviews every listing before it appears.
HelpWell
Web
HelpWell
HelpWell is the Autonomous Help Desk for SaaS developers. It's an open-source AI agent (AGPL-3.0) that answers customers in a chat widget and help center from your docs only and cites the article behind every answer. It drafts your first…
Keeping
Web · 1 recommendations
Keeping
Keeping is a shared inbox and helpdesk tool that works as an overlay on Gmail, via Chrome and Safari extensions, so teams can manage customer support without leaving the email client they already use. A shared mailbox like…
Kayako
iOS · 42 recommendations
Kayako - Help desk software
Kayako’s help desk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations over any channel, support customers better, and stay personal as they…
Euphoric.ai
iOS · 12 recommendations
Euphoric.ai – Bringing all customer conversations into one smart inbox
Euphoric.ai is a multi-channel help desk platform that integrates email, messenger, and voice call support into one shared inbox, simplifying ticket management. Its AI features automate routine tasks like reply suggestions and ticket…
Alpaca
iOS · 22 recommendations
Alpaca
Get screenshots from your customers and understand problems immediately. In-app support makes it easy for your customers to find you. Solve problems by sharing screenshots and skip playing email ping-pong. Easy annotation with virtual…
UseResponse
iOS · 33 recommendations
UseResponse - Complex Customer Support and Feedback System
UseResponse is all-in-one solution designed to organize customer support and self-service. It includes: 1. Omnichannel Help desk ticketing system (including management of App ratings and reviews) 2. Live chat with aggregator of messengers…
LiveAgent
iOS · 27 recommendations
LiveAgent - Answer more tickets with all-in-one help desk software.
LiveAgent boasts the fastest chat widget on the market. We provide a fully-featured live chat software that helps you personalize customer communication. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in…